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Snow Mountain - iPhone Case

Snow Mountain - iPhone Case

Regular price $28.90
Regular price Sale price $28.90
Sale Sold out
Shipping calculated at checkout.

Snow Mountain - Liquid Silicone iPhone Case

Origin: CN(Origin)

Item Type: iPhone Protective Case

Model Number: For All iPhone Devices

Package: Yes

Material: Liquid Silicone

Shipping - Free Standard Shipping Over $35

Confirm Payment
Once the order has been approved and confirmed, we will send you a confirmation email.
If you have wrong information about the order, please contact us asap to amend the information for you before shipment.

Shipping Out
Before shipping, we will do strict quality testing and careful packaging. The order processing time is usually within 2 business days. It is used for quality assurance of your order, packaging, printing of shipping labels and forwarding to our shipping company for shipping.During holidays, the order processing time is within 3 business days.
Please note: total shipping time = preparation time + shipping time

Free Shipping
Normally free shippingFree shipping is limited to standard shipping only. If you choose express shipping, you still need to pay for shipping. If you return it with free shipping, you will need to deduct the $6 shipping fee from your refund.

Tracking
After shipping out, Each customer will be provided with a tracking number via email, allowing you to follow your package. In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.

Note
1. For now, we only support the US market.
2. Please provide us with a detailed and correct shipping address with telephone number and zip code so that we can deliver your order successfully.idocolors is not responsible if a package fails due to missing , incomplete or incorrect destination information cannot be delivered.
3. Due to the effects of COVID-19 there may be delays in shipping, your order may take longer than usual to arrive and we are working flat out to get it to you as soon as possible. Thank you for your patience as we fulfill orders as quickly and safely as possible and we apologize for any inconvenience.

US Shipping
Standard Shipping: Estimated delivery within 7-14 natural days - Free Shipping
Express Shipping: Estimated delivery within 4-7 natural days - $35
Note: Shipping time does not include order processing time

If you have any questions, please contact us by email or phone. 

Email:  idocolorscase@outlook.com
Email Service Time: Monday to Sunday from 9:00 to 18:00 (UTC/GMT+08:00)

WhatsApp: +86 17815516653
WhatsApp Service Time: Monday to Sunday from 9:00 to 18:00 (UTC/GMT+08:00)

 

Return & Refund

Return Policy:

1.What items can you return?
Items must be returned in their original packaging and in perfect condition.
Note: Customized products cannot be returned or exchanged for non-merchant reasons, Please contact customer service to confirm (For example: Pattern printing error, damaged during transport is the merchant's reason).

 

2. Granted return period and return request processing time
If you are not satisfied with your order, you can return the item within 15 days of received and our customer service will contact you within 3 business days after the return request is initiated to deal with the return problem.

 

3. Return and Exchange Steps
Contact our customer service, explain the reason for the return,send the product code → Return → Refund
When you return the package, the post office will send you a receipt. Please tell customer service the customer's receipt and write the order number in the package, and we will track it Return location Process the refund as soon as possible.

 

4. To which address should you return your package?
Please note that if you wish to return the goods, you must first contact customer service to obtain the return address. Please do not return the items to the address given on the shipping package. This is not our return address and will affect your return process.
Note: Considering the high cost and customs fee, we do not accept packages returned by DHL/FEDEX/UPS or other express. Please use a cheaper but slower method for return, e.g. B. USPS/Registered Mail/Air Mail.

Refund Policy:

1. How long does it take to process the refund?
1.1. Refunds are usually processed within 10 business days of receiving your return (Due to the PayPal, the time for the refund to arrive may be longer than the processing time).
1.2. Your refund will be sent to your original payment account based on the refund method you chose. Once the refund has been made, you will receive a confirmation email.

 

2. Precautions
2.1. There are no handling fees for the return.
2.2. The refund amount is subject to the actual payment amount (If you return it with free shipping, you will need to deduct the $6 shipping fee from your refund).
2.3. Paid shipping costs will not be refunded.
2.4. Returns due to merchant's reasons, the new shipping fee shall be borne by the merchant. Returns due to customer's reasons, the new freight is borne by the customer.

 

To request further instructions on how to return your order, please email us: idocolorscase@outlook.com

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“Our mission is to provide customers with the better satisfactory customized services.”

idocolors

Customization

Design your own phone case for yourself or customized gifts for family and friends.